GPS recording stops or the route is missing
Check location permissions, battery restrictions, date filters, offline maps and free-plan limits for goGPS Drive GPS recording.
goGPS Drive Support Centre
Work through GPS, camera, Drive upload and remote access problems. Find device testing guidance and version information.
Choose the feature you need help with. Check local recording on the phone first, then internet and account connections where needed.
Recordings are not uploading to Google Drive
Troubleshoot goGPS Drive backups by checking the Drive account, active status, internet, upload interval and GPS KML preference.
Front and rear cameras will not open together
Check Android version, hardware support, permissions and individual camera recording to troubleshoot goGPS Drive dual cameras.
Remote live view will not connect
Check both devices’ internet, Drive account, secure pairing, roles and camera screen for goGPS Drive live view.
Device test guide
Repeatable GPS, video and Drive test steps with a downloadable measurement template. Record results from your own device.
Version information
The goGPS Drive version verified on official Google Play, update date, Android requirement and feature conditions.
Video guides
Official goGPS Drive videos, topic explanations and related setup guides. Explore security camera, dashcam and offline GPS use.
If the problem continues
Prepare the phone model, Android and goGPS versions, mode, time of the problem, error message and steps to reproduce it. Do not share passwords, pairing codes or private location recordings.
Official support details on Google PlayContent last checked: 22 September 2026. Menu names may vary by Android version, device and app version.